Last updated: September 09, 2024
This Privacy Policy outlines how The Bristol Roofers collects, uses, and protects your personal information when you use our services or visit our website. We are committed to safeguarding your privacy and ensuring transparency in our data practices. By using our services, you agree to the collection and use of information as described in this Privacy Policy.
Contents
Interpretation and Definitions
Interpretation
Capitalized terms in this document have specific meanings as defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account refers to the unique profile created for you to access our services or specific parts of our website.
- Company (referred to as “we”, “us”, or “our” in this policy) means The Bristol Roofers, located at 123 Roofing Lane, Bristol BS1 1AA, United Kingdom.
- Cookies are small files placed on your device by our website, containing details of your browsing history on our site.
- Country refers to: United Kingdom
- Device means any apparatus capable of accessing our services, such as a computer, smartphone, or tablet.
- Personal Data is any information relating to an identifiable individual.
- Service refers to our website and roofing services.
- Service Provider means any third party that processes data on our behalf.
- Usage Data refers to automatically collected data either generated by the use of the Service or from the Service infrastructure itself.
- Website refers to The Bristol Roofers, accessible at www.thebristolroofers.co.uk
- You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service, as applicable.
Information We Collect
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address
- Roof details and property information
Usage Data
We automatically collect Usage Data when you use our Service. This may include:
- Your Device’s Internet Protocol address (IP address)
- Browser type and version
- Pages of our website that you visit
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers
- Other diagnostic data
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies may include:
- Cookies or Browser Cookies: Small files placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent.
- Web Beacons: Small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited certain pages or opened an email.
We use both Session and Persistent Cookies for various purposes:
- Necessary Cookies: Essential for providing our services and enabling certain functionalities.
- Preference Cookies: Allow us to remember your choices and preferences.
- Statistics Cookies: Help us understand how visitors interact with our website.
How We Use Your Information
We may use your Personal Data for the following purposes:
- To provide and maintain our Service
- To contact you about our roofing services or respond to inquiries
- To manage your account and provide customer support
- To provide you with news and special offers about our roofing services
- To improve our website and services
- To analyse usage patterns and trends
- To comply with legal obligations
Sharing Your Information
We may share your personal information in the following situations:
- With Service Providers who assist us in operating our business
- In the event of a business transfer, such as a merger or acquisition
- With your consent, or as otherwise described at the time of collection
Data Retention
We retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including for legal, accounting, or reporting requirements.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Data, but remember that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have certain rights regarding your Personal Data, including:
- The right to access, update, or delete your information
- The right to rectification of your data
- The right to object to our processing of your data
- The right to request restriction of processing your data
- The right to data portability
- The right to withdraw consent
Third-Party Links
Our website may contain links to other sites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: [email protected]
- By visiting our website: https://www.thebristolroofers.co.uk/contact
